MODULE A: INTRODUCTION TO INFORMATION TECHNOLOGY
Information Technology and its Implications
Impact of Information Technology, Strategic Issues and IT
Introduction to Computing
Introduction to Computer, Data Processing and methods, Computing Environments, Virtualization of Servers
Introduction to Software
Computer Software, Open Source Software, Web Browsers
Networking Systems
Data Communications, Wan Technology Overview, TCP/IP & Internet
MODULE B: SYSTEMS AND DESIGN
Introduction to Information Systems
Introduction to Information Systems, Types of information systems, Management Information System Structure, Decision Support System (DSS), Executive Information Systems (EIS), Group Decision Support Systems (GDSS), Project Management, Capability Maturity Model (CMM), Building Data Centers Database Management Systems
DBMS Concepts, Relational database, Normalization of a Database, Oracle
Data Warehousing and Data Mining
Need for Data Warehouse, A Data Warehouse Architecture, Data Warehouse Options, Developing Data Warehouses, Business Intelligence – Expert Systems & Artificial Neural Networks, Data Mining , Emerging Trends in Data Warehousing & Analytics
MODULE C: BANKING TECHNOLOGY APPLICATIONS AND DIGITAL BANKING
E-Learning Environment
E-Learning, Standards, Design, Virtual Classroom, Emerging Trends in E-Learning and Impact of Pandemic
Banking Software
Banking software, Integrated Banking System (IBS), Centralized banking solution, Features of an online banking web site, Internet Service Providers/Hosting/Bandwidth/Data Download & Upload, Emerging Trends in Banking Software, IT Services in Banking – Vendor selection and retention criteria Electronic Clearing and Settlement Systems
Electronic clearing/settlement systems, MICR/OCR/CTS clearing system, Debit Clearing System, Credit Clearing System, Real Time Gross Settlement (RTGS), National Electronic Fund Transfer (NEFT), National Payments Corporation Of India (NPCI) and its Products & Services, Structured Financial Messaging System (SFMS)
Plastic Money
Credit Cards, Debit Cards, Smart Cards, CVV or CSC Number, RuPay Card, Payment Gateway & Secure Electronic Transaction (SET), ATM & Point Of Sale (POS), Card Tokenization
Electronic Commerce and Banking
E-business, Electronic Commerce, E-Commerce Building Blocks, E-banking, Mobile Payments, SMS Banking & Banking Alerts, The Call Center, EBPP, Emerging Trends in Digital Payments
IT Act 2000 / 2008
Introduction To IT Act 2000,Legal Definition of Computer Crime, Some Legal Issues, Gist of Offenses Under IT Act 2000, Amendment To IT Act in 2008, Digital Rights Management (DRM), Latest Developments
Emerging Technologies
Open Banking, APIS & Embedded Banking, Advanced & Big Data Analytics, Blockchain, Artificial Intelligence (AI) & Machine Learning (ML), Cyber Security- Zero Trust Security Model, 5G Network, Fintech & Cloud Computing, Digital Banking Units (DBUs), Central Bank Digital Currencies (CBDCs)
MODULE D: INFORMATION SYSTEM SECURITY CONTROLS AND AUDIT
Computer Security
Physical security, Logical security, Network security, Biometric security, ISO 27000 Series Standards & Basel Recommendations on E-Banking, Computer Viruses and Frauds
Communication Security
Cryptography, Digital Signatures, Public-Key Infrastructure (PKI), Certification Authorities
Business Continuity and Disaster Recovery planning
Business Continuity Plan vs Disaster Recovery Plan, Business Continuity Planning, RBI Guidelines on Business Continuity Planning, Disaster Avoidance, Disaster Recovery Planning
Information System Audit
The Concept, System Audit Procedures, System Audit – Security, IS Audit controls & Approaches, RBI Guidelines on IS Audit
Competitive Bid Process – RFP and SLA
Competitive Bid Process – RFP, RFP Process, Evaluation of Proposals, Contract Co-Ordination, Service Level Agreement (SLA), SLA Processes, Structuring an SLA, SLA Management, RBI Guidelines on IT Services Outsourcing
RBI Guidelines on Cyber Security (2016) & Digital Payment Security (2021)
Difference Between Cyber Security and Information Security, RBI Guidelines on Cyber Security in Banks
– June 2016, Master Directions of RBI on Digital Payment Security Controls